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FAQ

Do you offer international shipping?

Yes, we are based in Belgrade, Serbia and we ship worldwide.

How long does it take to receive my order?

We need about 2 business days to process your order. After that, it depends on your location. But international shipping usually takes 2-5 weeks.
If it’s a holiday season it can take a bit longer, so please keep that in mind and order in advance.

What’s the shipping fee?

It depends on your location and number of items you’re ordering. But Standard shipping starts from $5 and Tracked shipping starts from $7. We highly recommend the Tracked shipping.
There can also be some customs fees assigned by your country and we don’t include those in the item price or shipping fee.

Do you offer a secure payment method?

Yes, we use PayPal as our main checkout process and PayPal is one of the safest ways to pay online.
You can read more about our Privacy policy.

What’s your return and exchange policy?

If you received an incorrect or damaged item, or you didn’t receive it at all, just contact us and we will resolve the issue.
You can read more about our Return policy.

I have more questions…

No problem, just contact us and we’ll be glad to help you.